777jaya Privacy Policy
This document explains in detail how the personal information you share while using the 777jaya platform is collected, stored, used, and protected.
Table of Contents
1 Introduction and Scope
777jaya is an online betting and casino platform serving users in Bangladesh. This Privacy Policy sets out how 777jaya manages the personal information of its users. This Policy applies to all services provided through the website https://777jayaapk.cam and the associated Android and iOS mobile applications.
When you register, log in, make a deposit, withdraw, or use any game service on 777jaya, some information is collected — either automatically or directly from you. The purpose of this document is to present that process to you transparently.
Alongside reading this Policy, it is equally important to read our Responsible Gaming Guidelines, as they cover user behaviour and protection matters in separate detail.
2 Information Collection
777jaya collects user information in two main ways: information provided directly by the user, and information collected automatically while using the platform.
2.1 Information Provided Directly
Information you provide during registration, verification, and transactions:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, Upay, or bank account details (for transactions)
- Messages and attachments you send via support chat or email
2.2 Automatically Collected Information
Information collected by technical means when you use the platform:
- IP address and device identifier
- Browser type, operating system, and device model
- Login time, session length, and page visit patterns
- Betting history, game logs, and win/loss records
- Information from cookies and local storage
2.3 Information Received from Third Parties
For the purposes of identity verification or fraud prevention, 777jaya may receive limited information about you from trusted third parties. Such collection is always carried out within the limits of applicable law.
3 Purpose of Information Use
777jaya uses collected information only for specific and legitimate purposes. No information is used for unrelated or excessive purposes.
3.1 Account Management
Your information is used to create and manage your account, verify your identity (KYC), recover your password, and send security notifications.
3.2 Financial Transaction Processing
Relevant payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
3.3 Service Improvement
User behaviour and preferences are analysed to improve the platform's design, performance, and game selection.
3.4 Fraud and Scam Prevention
Information is used to monitor unusual transactions or account activity, identify fraudulent behaviour, and keep the platform secure.
3.5 Communication and Support
Contact information is used to provide 24/7 live chat support, respond to emails, and send important platform-related notifications.
3.6 Legal Obligations
Information may be retained or disclosed as required to comply with applicable laws, government directives, or court orders.
4 Information Storage and Security
777jaya treats the protection of user information as a top priority. Information security is ensured through both technical and administrative measures.
4.1 Encryption and SSL Protection
All communications on the platform are secured using SSL (Secure Socket Layer) encryption technology. Financial information and personally identifiable information are stored with additional layers of encryption.
4.2 Access Control
Only authorised staff may access information necessary to carry out specific responsibilities. All access is logged and regularly audited.
4.3 Data Retention Period
Information may be retained for a defined period while an account is active and, after closure, as required by legal obligations. Once the defined period ends, information is securely deleted or anonymised.
4.4 In the Event of a Security Incident
If a data breach occurs, 777jaya will notify affected users in a timely manner in accordance with applicable law and will act promptly to minimise any harm.
5 Sharing Information with Third Parties
777jaya does not sell your personal information to any third party. However, limited information may be shared with trusted partners in order to provide specific services.
5.1 Payment Processors
Necessary transaction information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. Each of these payment services has its own privacy policy.
5.2 Identity Verification Services
Specialised verification services may be used to complete the account verification (KYC) process. Only the information necessary for this purpose is shared.
5.3 Game and Technology Providers
Game studios and technology providers such as Evolution, Pragmatic Play, PG Soft, and JILI may access certain information in order to deliver game services. This collaboration is governed by contractual confidentiality obligations.
5.4 Legal Obligations
Information may be disclosed to authorities as required by court orders, government directives, or legal investigations. Such disclosures are always made within the framework of the law.
5.5 What We Do Not Do
- Information is not sold to advertisers or marketing companies
- Full payment card details are never stored
- Third parties are not permitted to market directly to you without your consent
6 Cookies and Tracking Technologies
The 777jaya website and app use cookies and similar technologies to maintain service quality and improve the user experience.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: Used to remember your preferences (language, display settings).
- Analytics cookies: Used to analyse platform usage patterns and improve services.
6.2 Cookie Controls
Most cookies can be disabled by changing your browser settings. However, disabling essential cookies may disrupt core platform functions, including login and transactions.
6.3 Local Storage
A limited amount of data may be stored in your device's local storage to improve app performance. This data never includes sensitive personal information or financial details.
7 User Rights
Every user of 777jaya has certain rights regarding their personal information. To exercise these rights, please contact the support team.
7.1 Right to Access Information
You have the right to request a copy of the information 777jaya holds about you. Once the request is received, the information will be provided within a reasonable time.
7.2 Right to Correct Information
You have the right to request correction of any inaccurate or outdated information in your account. Many details can be updated directly in your account settings.
7.3 Right to Request Deletion
You may request deletion of your information when closing your account. However, some information may need to be retained for a defined period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
You have the right to opt out of promotional emails or notifications. To do so, update your notification preferences in account settings or inform the support team. However, essential notifications related to transactions and security cannot be disabled.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact the 777jaya support team via live chat or email. Once your identity has been verified, your request will be responded to as quickly as possible.
8 Protection of Minors
777jaya provides services only to persons aged 21 and above. The platform does not knowingly collect information from or provide services to minors (persons under 21).
Age is verified during registration and confirmed again through the identity verification process. If a minor's information is collected by mistake, it will be deleted as soon as this becomes known and the associated account will be closed immediately.
Further information on preventing minors from gambling is available in our Responsible Gaming Guidelines.
9 External Links
The 777jaya platform may occasionally contain links to third-party websites — such as payment service information pages or game studio sites. These external sites have their own privacy policies, and 777jaya is not responsible for how your information is handled on those sites.
You are advised to read the privacy policy of any external site before visiting it.
10 Changes to This Policy
777jaya may update this Privacy Policy from time to time due to service improvements, changes in law, or technical reasons. The date of each update will be clearly stated at the top of this page.
Registered users will be notified of significant changes via email or in-app notification. Continued use of the platform after a policy change will be considered acceptance of the updated policy.
For any questions about this Policy or to learn more about changes, please visit our Frequently Asked Questions (FAQ) section.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 777jaya support team:
Available 7 days a week, 24 hours a day. Support is available in both Bengali and English.
We aim to respond to your privacy-related requests as quickly as possible upon receipt.